Frequently Asked Questions
1. Do you ship all over Egypt?
Yes! We deliver to all cities and governorates across Egypt.
2. How long does delivery take?
Shipping usually takes 2 to 7 business days, depending on your location.
3. Do you offer returns or refunds?
Yes, we offer refunds or exchanges only if there’s a manufacturing defect. Just contact us within 48 hours of receiving your order.
4. Are your products ready to ship?
Yes, all of our items are ready stock, so you’ll receive them as soon as your order is processed.
5. What payment methods do you accept?
We currently accept Cash on Delivery and Visa payments
6. Will sold-out items restock?
Some pieces are limited drops and won’t be restocked. Others may return based on demand, stay tuned on our Instagram for updates.
7. Where can I shop your products?
You can shop through our official website (www.anetosegypt.com) or visit us at the GenZ Showroom
8. How do I choose the right size?
We have a size chart available on each product page, and our pieces are unisex unless stated otherwise.
9. How can I contact you?
The fastest way to reach us is by sending a DM to @anetos_eg on Instagram.